Lai Wah Heen

Upscale dim sum and inventive creations

Lai Wah Heen is the grand dame of luxury dim sum, incorporating ingredients like lobster and caviar since the 1990s. It won critical acclaim but standards went downhill for a long time before rising again. Today, it’s still a decent place to try high-end dim sum if you don’t want to make the trip to Richmond Hill and Markham.

Hotel entrance to Lai Wah Heen
Hotel entrance to Lai Wah Heen
Signboard of Lai Wah Heen
Lai Wah Heen

Online reviews are harsh, mainly because the price doesn’t meet expectations. Indeed, some items like char siu bao (barbecued pork buns) don’t taste that all different from average restaurants but are priced higher. The trick is to select the right things. Research on their specialties beforehand and get the unique ones. Then, the experience won’t be as bad as detractors claim.

Dim sum at Lai Wah Heen
Dim sum at Lai Wah Heen

The food

At the top of the menu are Lai Wah Heen’s unique creations (read: premium and expensive). I recommend trying at least one of them.

The lobster and shrimp dumpling is a good place to start. It was self-explanatory in appearance. Possibly the most photogenic dumpling in the country. The goodies were in the body of the lobster-shaped dumpling. The claws were just flavourless dough though. I felt it was a missed opportunity to add some flavour or crispness to contrast with the rest of the dumpling.

Steamed dumpling of lobster and shrimp in garlic butter from Lai Wah Heen
Steamed dumpling of lobster and shrimp in garlic butter (蒜香牛油龍蝦餃)

The dumpling was well-filled but not bursting. Lobster had a faint flavour. The taste of shrimp was much more noticeable. The filling still retained juices from the crustaceans. Although it was advertised as having garlic butter, I couldn’t really taste them. Sometimes, quality produce should speak for itself. Overall, the texture and flavour of the filling was ok. But the dough could use a pinch of sea salt. 7.5/10.

Filling of lobster shrimp dumpling from Lai Wah Heen
Filling of lobster and shrimp dumpling

Another unusual dim sum is the foie gras (duck liver) pastry. A sizeable slice of foie gras sat on top a thick stew of pork and shrimp, garnished with garlic and spring onions. Neither French nor Cantonese, it’s how good fusion food should be.

Pastry of foie gras with minced pork and shrimp from Lai Wah Heen
Pastry of foie gras with minced pork and shrimp (鵝肝脆香酥)

The vol-au-vent pastry was flakey and well-laminated, just like at good French pâtisseries. The foie definitely asserted itself. Now, it wasn’t top quality and that’s reflected in the price. It didn’t melt in the mouth nor did it explode with umami but it did telegraph the essence of foie gras. A few seconds of searing could have produced a more buttery interior. It was my first time having foie with Chinese minced pork and shrimp. Somehow the combination works. The gooey gravy helped bring out the decadence of this hors d’œuvre. 8/10.

Filling of foie gras pastry from Lai Wah Heen
Filling of foie gras pastry

It’s not surprising that siu mai gets the luxury treatment too. These shrimp and pork meatballs are crowned with a slice of scallop. Orange tobiko (fish roe) added a much needed dose of colour.

Pork, shrimp, and scallop siu mai from Lai Wah Heen
Basket of pork, shrimp, and scallop siu mai (帶子蝦燒賣)

Other than the scallop, it looked like an ordinary siu mai.

Close-up of pork, shrimp, and scallop siu mai from Lai Wah Heen
Pork, shrimp, and scallop siu mai

Although the scallop was cooked well, I couldn’t really taste it over the strong flavours of the pork. Even the shrimp was lost. It tasted like a regular siu mai. The proportion of seafood could have been increased to balance the earthy pork. Caviar or minced shrimp may be be appropriate. Or the scallop could have been seared and placed after the siu mai was steamed. 6/10.

Filling of pork, shrimp, and scallop siu mai from Lai Wah Heen
Pork, shrimp, and scallop filling

There is a menagerie of animal-shaped dim sums at Lai Wah Heen. The Berkshire pork and shrimp dumpling is crafted into an adorable pigglet. Its ears are deep-fried garlic chips and its eyes are black sesame seeds. It’s an ingenious presentation of a classic deep-fried dumpling.

Deep-fried dumpling of Berkshire pork and baby shrimp from Lai Wah Heen
Deep-fried dumpling of Berkshire pork and baby shrimp (黑豚肉鹹水角)

The dumpling itself was textbook quality. Super crispy on the outside and chewy on the inside. As with the siu mai, the pork flavour dominated and I barely noticed the baby shrimp. The dumpling could also be more tightly packed. The pieces of Berkshire pork were cut too small for me to appreciate the difference with regular pork. It got heavy and cloying after a few bites, so a few sharp vegetables or vinegar dip could liven things up. The garlic chip was enjoyable and provided a respite from the monotonous interior. All in all, a classic Cantonese glutinous rice dumpling. The premium ingredients didn’t make a difference. 7/10.

Filling of Berkshire pork and shrimp dumpling from Lai Wah Heen
Filling of beheaded pork and shrimp dumpling

There were two choices for congee. I don’t like abalone, so I went with the minced pork and oyster congee. This is a classic Fujianese and Taiwanese combination. Nothing fusion nor modern about this rendition.

Minced pork and oyster congee from Lai Wah Heen
Minced pork and oyster congee (冬菜肉鬆蠔仔粥)

I liked that they were generous with the oysters. They were almost in equal proportion to the minced pork clumps. One order of congee could fill up 4 to 6 small bowls.

Minced pork and oyster congee bowl from Lai Wah Heen
Minced pork and oyster congee, individual portion

The congee had the comforting gooey texture of Cantonese congee. Unlike the dumplings, the pork did not dominate. With each bite, I got a bit of oyster, pork, green onion, and ginger. It would have been even better if there was seafood stock to amp up the umami. After all, it’s supposed to be a surf and turf congee. 7.5/10.

Spoonful of minced pork and oyster congee from Lai Wah Heen
Spoonful of minced pork and oyster congee

I left baos (buns) for dessert. The custard lava baos were the only sweet ones on the menu.

Custard lava buns from Lai Wah Heen
Basket of steamed soft buns filled with custard lava (蛋黃流沙包)

I must compliment on the perfectly smooth and spherical top. Beautifully risen. They looked so understated, in contrast to the vibrant filling.

Steamed soft bun filled with custard lava from Lai Wah Heen
Custard lava bun

Do not bite into these buns. That might cause scalding custard to explode in your face. Tear or cut them apart to see the filling ooze out like molten chocolate.

The bao was soft and airy. I enjoyed them more than the filling. There was nothing wrong with the filling technically. It had the perfect semi-liquid consistency. It was mildly sweet. I just found it boring. A bit more sugar or a second flavour profile would make it more interesting. How about maple custard lava bao next time? 8/10.

Filling of custard lava bun from Lai Wah Heen
Filling of custard lava bun

Lai Wah Heen has rotating specials. I picked one out of curiosity: “wok-fried rice roll in conpoy chilli sauce”. In other words, stir-fried cheong fun (腸粉) with XO sauce. It’s uncommon to find fried cheong fun as nearly all dim sum restaurants offer the steamed version. Stir-frying involves a different set of skills and cookware than typical dim sum. So, I was eager to see how it would turn out.

It ended up to be an excellent choice. It was a simple dish but it was so flavourful. It’s just chunks of cheong fun, bean sprouts, red peppers, green onions, and XO sauce. XO sauce is the bacon of Cantonese food. It’s made up of dried seafood, chillies, and aromatics. The bland cheong fun was the perfect foil to highlight the sauce. Wok hei (smokiness and char) was present and yet the rice rolls retained their integrity. They did not dry out, unravel, or become soggy. They were caramelized uniformly. 8/10.

Wok-fried rice roll in conpoy chilli sauce from Lai Wah Heen
Wok-fried rice roll in conpoy chilli (XO) sauce (XO醬炒腸粉)

Tea was fairly unremarkable, as were the condiments. But the tableware looked elegant.

Teaware at Lai Wah Heen
Teaware
Menu of Lai Wah Heen
Dim sum menu

The place

Lai Wah Heen is conveniently located downtown, a few minutes walk from Eaton Centre and City Hall. It’s in the Doubletree hotel.

Entrance of Lai Wah Heen
Entrance

The decor looks like how an upscale Cantonese restaurant would look like in the 1990s. It’s slightly dated but still retains an old charm. Muted colours and simple lines.

Raised dining area at Lai Wah Heen
Raised dining area

Flourishes of calligraphy punctuate the walls. It is a fitting place for a splurge or business meal.

Window side dining area at Lai Wah Heen
Window side dining area

Verdict

Luxury dim sum stalwart with some creative hits and misses. 7.5/10.

Practical information

Name
Lai Wah Heen
Rating
7.5/10
Recommended dishes
Lobster and shrimp steamed dumpling
Foie gras pastry
Rice roll fried in XO sauce
Prices (including tax)
Lobster and shrimp steamed dumpling: $7.35 per piece
Foie gras pastry: $10.74 per piece
Pork, shrimp, and scallop siu mai: $10.74 for 4
Berkshire pork and shrimp deep-fried dumpling: $10.17 for 3
Minced pork and oyster congee: $11.30
Custard lava steamed bun: $10.74 for 3
Rice roll fried in XO sauce: $9.04
Address
DoubleTree by Hilton Hotel, 108 Chestnut Street
Hours
Monday to Friday 1130h – 1500h, 1800h – 2200h
Saturday 1130h – 1600h, 1800h – 2300h
Sunday 1100h – 1600h, 1800h – 2200h
Date of visit
August 2020